Add your Fyles Online email account to Outlook 2013

If you’re using the current version of Outlook, click here to use those instructions instead.

If you’re using Outlook 2013 on your computer, read on.

NB This email setup guide has screenshots which show the steps for a different email address. When following the steps, be sure to use your own email address! Where the application requires a username, that’s always your email address, too.
email-outlook-2013-setup.png
This is something like the icon for the Outlook 2013 application

  1. Start Outlook 2013
  2. Click the File tab. Under Account Information, click ‘Add Account’.
Screenshot showing how to configure Outlook 2013 for use with Fyles Online Consultancy Cumbria email - step 1
  1. Click ‘Manual setup or additional server types’
  2. Click ‘Next’
Screenshot showing how to configure Outlook 2013 for use with Fyles Online Consultancy Cumbria email - step 2
  1. Click ‘POP or IMAP’
  2. Click ‘Next’
  3. Complete the User Information fields as shown:
    • Your Name: this is displayed to people you send mail to
    • E-mail address
  4. Server Information as follows:
    • Account type: IMAP
    • Incoming mail server: mail.fyles.co.nz
    • Outgoing mail server (SMTP): mail.fyles.co.nz
  5. Logon information
    • User name: must be your full email address
    • Password: as provided by Fyles Web Design
    • Remember password: yes, tick this box unless you want to type a password each time you check your mail
  6. Tick the box labelled ‘Require logon using Secure Password Authentication (SPA)’
  7. Click ‘More Settings...’ to proceed
Screenshot showing how to configure Outlook 2013 for use with Fyles Online Consultancy Cumbria email - step 3
  1. In the ‘More Settings’ dialogue box, click the ‘Outgoing Server’ tab
  2. Check the ‘My outgoing server (SMTP) requires authentication’ box
  3. Click the ‘Advanced’ tab (shown in the image below)
  4. Choose TLS from both drop-down menus
  5. Make sure Incoming server (IMAP) port number is 143
  6. Make sure Outgoing server (SMTP) port number is 587
    The previous two steps are the ones that some people miss - this is because when you choose TLS from the dropdown menus Outlook inserts the wrong TLS port numbers into the two fields.
  7. Click OK - the dialogue box disappears.
Screenshot showing how to configure Outlook 2013 for use with Fyles Online Consultancy Cumbria email - step 4
  1. Back in the large setup window, click ‘Next’. You will see progress bars and a test message will be sent. The email account will now be ready to use.